Posts Categorised: Learning

Enhancing Learning in Emergency Services Organisational Work

Fishing in Manly/Flickr

“The paper outlines key themes from the work-related learning literature and introduces a modified experiential learning framework to ground real-world experiences. Interviews were conducted with 18 emergency services practitioners. The findings provide examples of the broad challenges that agencies need to manage to enhance and sustain learning. These include shifting value from action post an event, to reflection, focusing on the bigger picture and allowing enough time to effectively embed new practices after an emergency.”

Source: Owen, C., Brooks, B., Curnin, S., & Bearman, C. (2018).  Australian Journal of Public Administration and available from this link (subscription journal).

Categories: Leadership, Learning, Police

Policing Around the Nation: Education, Philosophy and Practice


“One-third of police chiefs and sheriffs have a graduate degree, and one-third of sworn officers have a bachelor’s degree or higher, according to a new study from Cal State Fullerton’s Center for Public Policy and the Police Foundation.” The  study examined the role of higher education in policing and surveyed 958 law enforcement agencies from every state in the USA.

Source: Gardiner, C. (2017). Center for Public Policy and available from this link (open access).


Categories: Leadership, Learning, Police

From research outcome to agency change: mapping a learning trajectory of opportunities and challenges

Manly dawn/Griffin

“To create the best conditions for organisational learning a literature review of learning lessons in emergency management was conducted. Practitioners were also interviewed to understand the contexts and challenges faced in implementing research insights and in facilitating change. This paper presents two studies that examine aspects of organisational learning. In the first study, the challenges to learning from action and experience and from reflection and planning are examined. In the second study, the systems for learning used in emergency services organisations are considered and a preliminary theory of research utilisation maturity is proposed. The initiatives reported help to maximise the value of research and supports innovation through utilisation.”

Source: Owen, C., Krusel, N., Bearman, C., and Brooks, B. (2017) Australian Journal of Emergency Management and available from this link (open access).

Capturing Solutions for Learning and Scaling Up : Documenting Operational Experiences for Organizational Learning and Knowledge Sharing

Storm from North Head/Flickr

“Is your organization missing important lessons from its operational experiences? This step-by-step guide shows you how to systematically capture such knowledge and use it to inform decision making, support professional learning, and scale up successes. The captured lessons–knowledge assets, the central element needed for learning–are consistently formatted documents that use operational experience to answer a specific question or challenge.”

Source: Janus, S. (2017). World Bank and available from this link (open access).

Categories: Learning

Learning From Mistakes: How Mistake Tolerance Positively Affects Organizational Learning and Performance

North Head/Hardy

“Organizational learning has been shown to affect performance. This study offers a fine-grained view regarding different types of learning opportunities. Specifically, opportunities to learn from mistakes are examined. Using three separate samples, we first establish statistically reliable and unidimensional measures of both organizational learning and mistake tolerance.”

Source: Weinzimmer, L. G., & Esken, C. A. (2017).  The Journal of Applied Behavioral Science and available from this link (subscription journal)

Teaching emergency and disaster management in Australia: standards for higher education providers

Storm from North Head/Flickr

“Tertiary education plays a key role in developing the capability of those tasked with leading efforts to improve emergency and disaster management. A curricula informed by industry needs and designed with a generic benchmark in mind is essential for effective tertiary education. Therefore, there is value in developing standards for emergency and disaster tertiary programs; standards that may facilitate international cooperation and exchange among emergency and disaster professionals and perhaps contribute to professionalisation. The aim of this project was to develop a conceptual framework and standards for higher education programs in emergency and disaster management in Australia.”

Source: Fitzgerald, G., Rego, J., Ingham, V., Brooks, B., Cottrell, A., Manock, I., … & Crawley, H. (2017).  Australian Journal of Emergency Management, and available from this link (open access).

Outside the Academy: Learning Community Policing through Community Engagement



“Recent events highlight the need for many law enforcement agencies to focus on transparency, re-establish legitimacy, and continue to improve strained community relations. Community policing, long lauded as a potential solution to improve community-police relations, may be an important component. The Office of Community Oriented Policing Services (COPS) conceptually defines community policing as a “philosophy that promotes organizational strategies that support the systematic use of partnerships and problem-solving techniques to proactively address the immediate conditions that give rise to public safety issues such as crime, social disorder, and fear of crime.” (COPS, 2014). ”

Source: Kringen, A., & Kringen, J. (2017). Ideas in American Policing and available from this link (open access).

‘We Would If We Could … but Not Sure If We Can’: Implementing Evidence-Based Practice: The Evidence-Based Practice Agenda in the UK

Fishing in Manly/Flickr

“The findings of a pilot training programme focused on evidence-based practice (EBP) conducted in September 2015 suggest that police officers and staff have enthusiasm for EBP. The participating police practitioners from four UK police forces, held positive beliefs about the relevance and value of research, evaluation, and their own research abilities prior to the pilot.”

Source: Fleming, J., & Wingrove, J. (2017). Policing: A Journal of Policy and Practice, 11(2), and available from this link.

Categories: Learning, Police, Research

Managing Mental Health Risks at Work


“This training module allows employees and managers to assess common workplace scenarios that can impact mental health of employees. The module gives the user options for exploring different actions and provides valuable insights for employees and managers on the best approaches and likely outcomes.”

Source: Heads Up and beyondblue (2017). Available from this link (open access).