Good Leadership Is an Act of Kindness
Boris Groysberg and Susan Seligson | Harvard Business School
The pandemic has challenged managers as never before, but one powerful leadership strategy is being overlooked, being kind.
According to a recent Gallup survey, less than half of employees (45 percent) feel strongly that their employer cares about their well-being. Many realize that this needs to change. Practicing active, habitual kindness can transform the remote workplace and it can start today. A little reassurance, compassionate listening, a conscious effort to validate people's fear and confusion all go a long way.
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