myAIPMThe author's research found that peers have the power to include or exclude other individuals, and the exercise of that power can make a meaningful difference to work performance. Peer inclusion is demonstrated through three small acts that can make a world of difference: 1) Instrumental assistance, or acts that help a peer to perform their work tasks (such as by providing information, making introductions to contacts, giving endorsements in meetings, or offering advice); 2) Emotional bonding, or socializing with their peers, joking and banter, as well as providing space for venting and showing an authentic interest in a peer’s personal life; and 3) embodied connection, creating and communicating a closer connection with through body language and the sharing of space, such as walking to a meeting together or pulling a chair closer during a conversation.
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