The diversity and inclusion revolution

The diversity and inclusion revolution

Deloitte Review

Eight powerful truths

"Deloitte’s research reveals that high-performing teams are both cognitively and demographically diverse. By cognitive diversity, we are referring to educational and functional diversity, as well as diversity in the mental frameworks that people use to solve problems. A complex problem typically requires input from six different mental frameworks or “approaches”: evidence, options, outcomes, people, process, and risk. In reality, no one is equally good at all six; hence, the need for complementary team members. Demographic diversity, for its part, helps teams tap into knowledge and networks specific to a particular demographic group. More broadly, it can help elicit cognitive diversity through its indirect effect on personal behaviors and group dynamics: For example, racial diversity stimulates curiosity, and gender balance facilitates conversational turn-taking."

Source: Bourke, J. & Dillon, B. (2018). Deloitte Review. Read more here.


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