myAIPMAn interview with Mike Bush, New Zealand’s police commissioner.
"People who delegate transformation out will never succeed. Unless the chief executive and leaders in the organization own and champion the change, it will never happen. Seeing senior leaders within that group championing the operating model of change makes a massive difference. Once people see you delegate transformation out, it is not important to your people because it is not seen as important to you. It’s symbolic, because if you commit time, your people understand how important it is to you."
Source: Bush, M. (2018). McKinsey Insights. Read more here.