myAIPMGovernment transformations in times of extraordinary change: Key considerations for public-sector leaders
Scott Blackburn, Thomas Harrington, Andrea Vidler, and Brooke Weddle | McKinsey & Company
"An equal focus on performance and organizational health can help large-scale government overhauls succeed.
Enacting major change in large, matrixed government organizations is always a challenge, with the COVID-19 pandemic adding another layer of complexity. Although just 20 percent of public-sector transformations meet their objectives, an equal focus on improving both performance and organizational health improves the odds of success by as much as 79 percent.
Maintaining a dual focus on performance and organizational health (see sidebar, “Defining performance and organizational health”) is even more important during periods of immense change. Leaders in high-pressure situations and rapidly changing environments may find themselves focusing on performance and neglecting organizational health. The leadership team may not understand the full value of investing in organizational health, the right resources may not be allocated to it, or leaders may simply lack the capabilities and experience needed to address it. But when leaders fail to address organizational health, they fail to help their agencies reach their full potential for performance."
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Government transformations in times of extraordinary change: Key considerations for public-sector leaders, Scott Blackburn, Thomas Harrington, Andrea Vidler, and Brooke Weddle, McKinsey & Company, 2021