Digitalization of the police organization

From discretion to standardization: Digitalization of the police organization

Helene OI Gundhus, Niri Talberg, Christin T Wathne | International Journal of Police Science & Management

This article looks at how digitisation of work processes can impact an organisation like the police. Gundhus (2021) identifies division of labour, specialisation and a focus on measurable and efficient process as management principles that digitisation impacts. As a result, traditional police discretion becomes more standardised, constrained, and de-contextualised, leading to a police organisation in which top-down steering and use of technology will ultimately lead to a narrowing of police discretion.

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From discretion to standardization: Digitalization of the police organization, Helene OI Gundhus, Niri Talberg, Christin T Wathne, International Journal of Police Science & Management, 2021