The use of Twitter by Police Officers in Urban and Rural Context in Sweden
Ceccato, V., Solymosi, R., and Muller, O. | 2021 | International Criminal Justice Review
This article investigates new models of police engagement using social media by our society that is increasingly shaped by the internet. Social media offers a platform for communication, where police engage and interact with the general public. The authors note that when engaging with such communication channels, individuals, and organisations alike present particular impressions of themselves. At an organizational level and at a personal level we build “exhibitions” of ourselves and the audience is free to interpret and engage with these impressions which affect the public perception of the police. Content from official accounts can provide legitimacy of information, the authors go on to say that off duty tweeting from personal accounts can help officers delineate the individual from the institution, a strategy that diminishes the appearance of authoritarian relations traditionally associated with police and is fundamental for police legitimacy in community policing frameworks. It is the process by which members of the public make sense of the information around them, and as we spend more of our time online “crime talk” has shifted into these spaces of social media platforms.
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Ceccato, V., Solymosi, R., and Muller, O. (2021) The use of Twitter by Police Officers in Urban and Rural Context in Sweden. International Criminal Justice Review https://journals.sagepub.com/doi/pdf/10.1177/10575677211041926